Privacy Policy
Last updated: January 1, 2025
Introduction
Tampa Appliance Repair ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including:
- Name and contact information (email, phone number, address)
- Service location and scheduling preferences
- Appliance information and service history
- Payment information (processed securely through third-party providers)
- Communications with our team
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and browser type
- Device information
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Schedule and provide appliance repair services
- Communicate about appointments and follow-up care
- Process payments and send invoices
- Respond to your inquiries and requests
- Improve our website and services
- Send promotional communications (with your consent)
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers who assist our operations (payment processors, scheduling software)
- Professional advisors (attorneys, accountants) as needed
- Law enforcement when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Lodge a complaint with a supervisory authority
Cookies
Our website may use cookies and similar tracking technologies to improve your browsing experience. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Phone: Contact us for phone number
- Email: privacy@tampasubzero.com
- Contact Form